Privacy Policy

Last Updated: October 23, 2026

1. Introduction

This Privacy Policy explains how FatLeon (“FatLeon,” “we,” “us,” or “our”) handles information in connection with the website located at fatleon.com (the “Website”), which provides information about and sells licenses for FatLeon Commerce.

We recognize that privacy is important to visitors, prospective purchasers, existing license holders, and individuals who contact us with questions about our products and services. This Policy describes the categories of information addressed by our current website and sales operations, the purposes for which that information is used, the parties that may process it, and the ways in which individuals may submit privacy-related requests.

FatLeon aims to limit the handling of personal information to what is reasonably necessary for the relevant interaction, including responding to inquiries, identifying purchased licenses, and directing purchasers to the appropriate transaction support process.

This Policy applies to the FatLeon sales and information Website at fatleon.com. It does not automatically apply to independent websites, third-party services, or online stores that may subsequently be developed or deployed using FatLeon Commerce source code.

Where a purchaser uses FatLeon Commerce to operate a separate store, the operator of that store is responsible for establishing and publishing an appropriate privacy notice for its own business, taking into account the information it collects and the laws applicable to its operations.

By visiting the Website or contacting FatLeon, you acknowledge that you have had the opportunity to review this Policy. Your rights and obligations remain subject to applicable privacy and data protection laws, including any mandatory rights that cannot lawfully be excluded or waived.

2. Scope of This Policy

This Policy covers information handled in connection with the following activities:

• Visiting and accessing fatleon.com.
• Reviewing information about FatLeon Commerce and its available license options.
• Purchasing a license through the Website's checkout process.
• Contacting FatLeon at info@fatleon.com with questions about a product, order, or license.
• Requesting assistance in identifying a purchase, seller, SKU, or license version.
• Submitting a request relating to personal information handled in connection with the Website.

The Website does not require visitors to create an account merely to browse its publicly available pages.

Some activities described on the Website may involve separate services operated by other parties. Such services may have their own privacy notices, account systems, technical infrastructure, and data handling practices.

This Policy should therefore be read in the context of the particular service with which you interact. It does not replace the privacy notice of a payment provider, hosting provider, or separately operated demonstration store.

3. Who Handles Purchases and Payment Information

Purchases made through the Website are processed by Paddle.com, which acts as the merchant of record for the relevant transactions.

Paddle handles the applicable checkout process and associated payment administration, including the processing of payment information and the provision of transaction receipts, in accordance with its own terms and privacy practices.

FatLeon does not store your full payment card number on the Website as part of its described sales process.

Payment card information and other payment details submitted through Paddle's checkout are handled through the applicable Paddle systems rather than being maintained as a payment card database on fatleon.com.

For information about how Paddle handles personal information, payment details, and related transaction data, please consult Paddle's Privacy Policy:

https://www.paddle.com/legal/privacy

Paddle's role as merchant of record means that certain transaction-related matters are handled through Paddle's systems and procedures. Accordingly, questions about a payment receipt, payment processing, or a transaction record may require you to consult the information supplied by Paddle.

FatLeon may refer to the purchase information available to it when responding to a license inquiry. This does not mean that FatLeon independently receives or stores every item of information submitted during checkout.

The precise information handled by each party depends on the relevant interaction and the systems used to complete the transaction.

4. Information We Handle

FatLeon seeks to limit the information it handles in connection with the activities described in this Policy.

4.1 Information You Provide by Email

If you contact info@fatleon.com, we may handle the information contained in your message and the email address from which it was sent.

Depending on the nature of your inquiry, this information may include:

• Your email address.
• The contents of your message.
• Information you voluntarily provide about your purchase.
• The order reference, SKU, or license version included in your correspondence.
• Additional information reasonably necessary to understand and respond to your inquiry.

For example, if you ask which license applies to a particular purchase, we may review the relevant receipt information or license details you provide so that we can identify the transaction and respond appropriately.

You should provide only the information reasonably necessary to address your inquiry. Please do not send passwords, complete payment card details, payment card security codes, or other unnecessary sensitive information.

4.2 Purchase and License Identification Information

When responding to questions about a FatLeon Commerce license, we may refer to information already identified in the applicable purchase receipt or license documentation.

Depending on the transaction, this may include the seller named on the receipt, the product SKU, the license version, or other details necessary to identify the relevant purchase.

This information helps us understand which license or transaction your question concerns.

The availability of particular information to FatLeon depends on the transaction records, documents, and details provided or otherwise made available for the relevant support interaction.

We do not suggest that FatLeon maintains a complete copy of all information collected by Paddle during checkout.

4.3 Information Associated With Visiting the Website

When you access the Website, the request necessary to load a page is processed by the infrastructure used to serve that page.

Our website hosting provider, AWS, processes requests associated with delivering the Website to visitors.

Depending on the technical configuration of the hosting infrastructure and related services, ordinary website delivery may involve technical request information necessary to transmit and serve the requested content.

This Policy does not represent that FatLeon maintains a separate visitor profiling database or collects specific categories of analytics, advertising identifiers, or tracking data unless such practices are separately disclosed.

Visitors do not need to create a FatLeon sales-site account simply to browse the publicly accessible pages.

4.4 Information From Third Parties

Certain information relevant to a purchase may originate from transaction documents or systems operated by Paddle or another relevant service provider.

For example, when a purchaser asks about a license, the applicable receipt may identify the seller, SKU, and license version needed to understand the request.

We use such information only as reasonably relevant to the associated interaction, subject to applicable law and the terms governing the relevant service.

We do not claim that all information handled by a third-party service provider is automatically transferred to FatLeon.

5. Purposes for Which Information Is Used

Information described in this Policy is handled for specific, practical purposes associated with operating the Website and supporting purchasers.

5.1 Responding to Inquiries

When you email info@fatleon.com, we use the message and associated email address to understand your question and provide a relevant response.

This may involve answering general questions about FatLeon Commerce, explaining the difference between license options, identifying the applicable license documentation, or directing you to an appropriate resource.

5.2 Identifying Purchases and Licenses

Where a question concerns a purchase, we may use the available receipt information, SKU, or license version to identify the relevant transaction or licensing terms.

This helps reduce confusion between different products, license tiers, or versions.

5.3 Providing Relevant Support

We may use the information you provide to address questions concerning the source code license, purchase documentation, or other matters reasonably related to the Website's products.

The scope of this activity is limited to the support interaction concerned. Sending an inquiry does not automatically create a separate user account on the sales Website.

5.4 Maintaining Relevant Correspondence

We retain email correspondence for as long as reasonably necessary to complete the relevant conversation and address any related follow-up that remains outstanding.

Where an applicable legal obligation, a legitimate need to maintain transaction-related records, or the establishment, exercise, or defense of legal claims requires additional retention, information may be retained for the period reasonably necessary for that purpose, subject to applicable law.

5.5 Operating and Delivering the Website

The infrastructure provider processes requests necessary to deliver Website pages to visitors.

This processing supports the ordinary operation and availability of the Website. It should not be interpreted as a representation that FatLeon uses every possible analytics, advertising, or tracking technology.

5.6 Addressing Legal Obligations

Where required by applicable law, we may handle relevant information to comply with legal obligations or respond to valid legal requests.

Any such handling remains subject to the applicable legal requirements and the scope of the relevant request.

6. How Long We Keep Information

FatLeon does not intend to retain email correspondence indefinitely without a relevant purpose.

As a general practice, we keep correspondence sent to info@fatleon.com until the relevant conversation has been completed and the information is no longer reasonably needed for the inquiry.

The appropriate retention period may depend on the subject of the message, whether further communication is necessary, and whether there is a relevant legal or operational reason to preserve the correspondence.

For example, an email concerning a license question may need to be retained while the question is being resolved. A record relevant to an unresolved dispute or a legal obligation may require a longer retention period where permitted or required by law.

Information that is no longer reasonably necessary for the purpose for which it was retained should be deleted or otherwise handled in accordance with applicable requirements, subject to any applicable legal retention obligations.

Because payment transactions are handled by Paddle, retention of transaction and payment records within Paddle's systems is governed by Paddle's applicable practices and legal obligations.

FatLeon does not represent that it controls Paddle's retention periods or independently determines how long Paddle retains payment information.

7. Disclosure and Sharing of Information

FatLeon does not sell lists of buyers or sell personal information as a buyer-list product.

Information may nevertheless be handled by other parties where this is necessary for the relevant service or interaction, or where disclosure is required or permitted by applicable law.

7.1 Paddle

Paddle processes purchase and payment information in connection with its role as merchant of record.

Paddle's processing is governed by its own terms and privacy practices. Information provided during checkout should be reviewed in light of Paddle's Privacy Policy.

7.2 Website Hosting Provider

AWS provides hosting infrastructure used to serve the Website.

As part of delivering website content, the hosting infrastructure processes the requests required to load the relevant pages. The precise technical information processed depends on the configuration and operation of the service.

7.3 People Operating the Website

Individuals responsible for operating or supporting FatLeon may read messages sent to info@fatleon.com when necessary to respond to inquiries or address relevant matters.

Email correspondence is used in the context of the inquiry and is not intended to serve as an unrestricted public source of customer information.

7.4 Legal and Regulatory Requests

Information may be disclosed where disclosure is required by applicable law, a valid legal process, or a competent authority acting within its lawful powers.

Where appropriate and legally permitted, any such disclosure will be limited to the information relevant to the applicable requirement.

7.5 Other Disclosures

We do not claim to share information with every category of third party merely because such sharing is technically possible.

Any additional disclosure must be considered in light of the actual service involved, the relevant purpose, and applicable legal requirements.

8. Information We Do Not Intend to Collect Through the Sales Website

The FatLeon sales Website is designed to provide product information, present license options, and direct purchasers to the applicable checkout process.

Browsing the publicly available pages does not require visitors to register for a sales-site account.

FatLeon does not store full payment card numbers on the Website as part of the described checkout arrangement. Payment processing is handled by Paddle.

FatLeon also does not sell a list of buyers.

These statements describe the practices covered by this Policy and should not be interpreted as a guarantee that no technical information is ever processed by hosting infrastructure or third-party providers.

Likewise, they do not automatically describe the practices of other services, demonstration environments, or independently operated stores that may be associated with FatLeon Commerce.

9. Demonstration Store and Separate Services

The demonstration storefront available at https://live.fatleon.com/ is a separate service from the FatLeon sales Website.

If you create an account or submit information through that demonstration storefront, the information associated with that activity belongs to the context of the demonstration service rather than automatically becoming information collected through fatleon.com.

The demonstration storefront may have its own application, account arrangements, operational requirements, and data handling practices.

Information submitted through a separate service should be assessed under the privacy information applicable to that service and its actual operator.

This Policy does not purport to govern all information processed by the demonstration storefront, nor does it represent that FatLeon has access to every account or record created there.

If you have a question about an account created through the demonstration environment, you should direct the inquiry to the appropriate operator of that service.

Similarly, if you deploy FatLeon Commerce to operate your own online store, you become responsible for evaluating the information collected through that store and publishing a suitable privacy notice for its users, where required by law.

10. Cookies and Similar Technologies

The technical operation of a website may involve browser functionality, hosting infrastructure, or other technologies that support the delivery and display of web pages.

The use of any particular cookie, analytics tool, advertising identifier, or similar technology depends on the actual configuration of the Website and the services integrated into it.

This Policy does not claim that FatLeon uses advertising cookies, behavioral profiling, or cross-site advertising tracking unless those practices are separately implemented and appropriately disclosed.

If the Website's use of cookies or similar technologies changes in a way that requires additional disclosure or consent under applicable law, the relevant information and mechanisms should be provided as required.

Visitors may also have browser settings that allow them to control certain cookies or related storage technologies. The availability and effect of those controls depend on the browser and the technology concerned.

Nothing in this section should be read as confirmation that a specific cookie is present or absent without reference to the Website's actual technical configuration.

11. Data Security

FatLeon aims to handle information in a manner appropriate to the nature of the information and the purposes for which it is used.

Reasonable measures may include limiting access to relevant correspondence, avoiding unnecessary collection of sensitive details, and using the designated payment provider for checkout rather than maintaining full payment card numbers on the sales Website.

Access to email correspondence may be available to the individuals responsible for operating the Website and responding to inquiries.

No method of electronic transmission, storage, or website operation can be guaranteed to be completely secure in every circumstance. The security of information may also depend on third-party services, email providers, hosting infrastructure, and the security practices of the individual submitting the information.

You should therefore avoid sending passwords, complete payment card details, security codes, or other sensitive information that is not necessary to resolve your inquiry.

Where a security incident involving personal information triggers obligations under applicable law, the relevant requirements will apply.

12. International Processing

The Website, its hosting infrastructure, payment processing arrangements, and related service providers may operate in different jurisdictions.

As a result, information associated with a visit, purchase, or support inquiry may be processed in a jurisdiction different from the country in which the individual is located.

The location and legal arrangements applicable to a particular processing activity depend on the service provider, infrastructure, and transaction concerned.

Where applicable law imposes specific requirements on international transfers of personal information, those requirements must be addressed in accordance with the relevant legal framework.

Paddle's processing of payment and transaction information is subject to Paddle's own privacy practices and applicable legal obligations.

This Policy does not assert that every category of information is transferred internationally or that every service provider uses the same processing locations.

13. Your Privacy Rights

Depending on your location and the laws applicable to your information, you may have rights relating to personal information handled by FatLeon.

These rights may include, where applicable:

• Requesting confirmation of whether relevant personal information is being processed.
• Requesting access to personal information associated with your inquiry.
• Requesting correction of inaccurate information.
• Requesting deletion of information where the applicable requirements are satisfied.
• Requesting that certain processing be restricted or objecting to certain processing, where such rights apply.
• Exercising any additional rights granted by applicable data protection law.

The availability and scope of these rights depend on the relevant legal framework and the circumstances of the request.

For example, a request to delete an email conversation may be subject to an applicable legal retention requirement or the need to preserve information relevant to an unresolved legal matter.

Nothing in this section is intended to reduce any mandatory privacy right that applies to you.

14. How to Submit a Privacy Request

To request a copy, correction, or deletion of correspondence held by FatLeon, please email:

info@fatleon.com

Where possible, send the request from the email address used in the original correspondence or identify the address and conversation to which the request relates.

Please explain what you are requesting and provide enough information to help us locate the relevant correspondence.

For example, you may state that you wish to obtain a copy of a particular email conversation, correct an inaccurate detail, or request deletion of correspondence that is no longer needed.

If we reasonably need additional information to identify the relevant records or confirm that the request relates to the appropriate individual, we may ask for clarification, subject to applicable law.

Please do not send passwords, complete payment card details, or unnecessary identity documents as part of a privacy request.

We will handle the request in accordance with the applicable legal requirements. Where a request cannot be fulfilled in full because a lawful exception or retention obligation applies, the handling of that request will be subject to the relevant law.

If your request concerns payment information held by Paddle rather than correspondence held by FatLeon, you may need to submit the relevant request through Paddle's own channels.

15. Children's Privacy

The Website is intended to provide information about commercial software licenses and related products.

We do not describe the Website as a service specifically designed for children, and visitors should not submit unnecessary personal information through the Website.

Where applicable law imposes additional requirements concerning the personal information of children or minors, those requirements remain applicable.

If you believe that personal information has been submitted to FatLeon in circumstances that require review under applicable law, you may contact info@fatleon.com with sufficient information to identify the concern.

16. Third-Party Websites and External Links

The Website may contain links to third-party websites, product pages, payment services, documentation, or other external resources.

These links are provided to help visitors access relevant information and services. A link to another website does not mean that FatLeon controls that website or is responsible for all of its privacy practices.

When you follow an external link, the information you provide or the technical information processed by the destination website is subject to the terms and practices applicable to that destination.

For example, checkout and payment-related information is handled through Paddle, and Paddle's Privacy Policy is available at:

https://www.paddle.com/legal/privacy

Visitors should review the privacy information of any third-party service before submitting personal information through it.

17. Separate Stores Built Using FatLeon Commerce

FatLeon Commerce is proprietary source code that purchasers may license for authorized deployment under the applicable license terms.

If you use the source code to build, customize, host, or operate an independent online store, that store may collect personal information from its own visitors, customers, employees, or business partners.

The privacy practices of that store depend on how it is implemented and operated, including the information collected, the purposes of processing, the service providers used, and the applicable laws.

The operator of that store is responsible for determining the relevant obligations and publishing a suitable privacy notice where required.

This Privacy Policy applies to fatleon.com and does not automatically serve as the privacy notice for a store that you build or deploy using FatLeon Commerce.

Purchasing a software license does not transfer FatLeon's privacy responsibilities for its own Website to the purchaser, nor does it make FatLeon automatically responsible for all data processing conducted by a separately operated store.

The parties' respective responsibilities must be assessed according to their actual roles, activities, contractual arrangements, and applicable law.

18. Legal Basis for Processing

Where applicable privacy law requires a legal basis for processing personal information, the relevant basis will depend on the nature and context of the processing activity.

For example, handling an email may be necessary to respond to the inquiry you initiated. Processing information associated with a purchase may be necessary to address a transaction or license question. Certain processing may also be necessary to comply with legal obligations or establish, exercise, or defend legal claims.

The relevant legal basis must be assessed in light of the actual processing activity and the applicable legal requirements.

This section is not intended to suggest that every processing activity relies on the same legal basis or that a particular legal basis applies in every jurisdiction.

Where consent is required by law for a particular activity, the relevant consent requirements must be satisfied.

19. Changes to This Privacy Policy

FatLeon may update this Privacy Policy from time to time to reflect changes in the Website, its support processes, relevant service providers, or applicable legal requirements.

When an updated version is published, the revision date may be changed to identify the latest version.

Visitors are encouraged to review this page periodically if they wish to remain informed about how information is handled in connection with the Website.

Where applicable law requires additional notice or another procedure for a material change, the relevant legal requirements will apply.

An update to this Policy does not remove any mandatory privacy right that has already arisen or that otherwise applies under applicable law.

20. Contact Information

If you have questions about this Privacy Policy or wish to submit a request concerning personal information held by FatLeon, please contact:

Email: info@fatleon.com

You may also visit our Contact Us page:

https://fatleon.com/post/contact-us

For questions concerning payment information, checkout records, or transaction processing handled by Paddle, please consult Paddle's Privacy Policy:

https://www.paddle.com/legal/privacy

When contacting us, please provide sufficient information to identify the relevant inquiry without including unnecessary sensitive information.

21. Summary of Key Privacy Practices

For convenience, the main points of this Policy are summarized below. This summary is informational and does not replace the full text above.

• Payment processing: Paddle acts as merchant of record and handles the applicable checkout and payment processing.
• Payment card information: FatLeon does not store full payment card numbers on the sales Website as part of the described checkout arrangement.
• Email correspondence: We handle messages sent to info@fatleon.com and the associated email address to respond to inquiries and address relevant follow-up.
• License identification: Where relevant, we may refer to the seller, SKU, license version, or other information identified in the applicable receipt or license documentation.
• Buyer lists: We do not sell lists of buyers.
• Website hosting: AWS processes requests associated with delivering the Website.
• Sales-site accounts: Browsing the public sales Website does not require account registration.
• Demonstration store: The service at live.fatleon.com is separate from the sales Website, and its account information is not automatically information collected through fatleon.com.
• Independent stores: Operators of stores built using FatLeon Commerce are responsible for their own privacy practices, subject to applicable law.
• Privacy requests: Requests concerning correspondence held by FatLeon may be submitted to info@fatleon.com.

This Privacy Policy should be interpreted consistently with applicable privacy and data protection laws. Nothing in it is intended to waive, exclude, or restrict a mandatory legal right that cannot lawfully be waived, excluded, or restricted.