Reach us by email at info@fatleon.com, by feedback, or by support. Paddle.com is the merchant of record and handles the receipt and the refund.
FatLeon is a license and a source zip. You can reach us by email, feedback, or support. Write to info@fatleon.com. We answer within one or two business days.
How to reach us
| Subject | Where | Bring |
|---|---|---|
| info@fatleon.com | A license question | |
| Feedback | Feedback | Comments on the product or the docs |
| Support | Support | Help with a license, a deploy, or the zip |
| Which license you need | info@fatleon.com | Whether the stores are yours or a client's |
| Receipt, invoice, tax, or refund | The Paddle receipt email, or info@fatleon.com with that receipt | The Paddle receipt |
| How to deploy | docs.fatleon.com | The getting-started guide |
| The running demo | live.fatleon.com | The page URL |
What we can answer
- Standard versus Agency, including whether a client handoff needs Agency
- What the zip contains, and what you still configure in Admin
- A doc page that does not match the zip you received
Checkout, tax, the receipt, and the refund are handled by Paddle.com, the merchant of record. The license file in the zip names the seller on your receipt as licensor. Usage rights are summarized on Terms of Service. The refund window is on the refund policy.
Product pages: FatLeon Standard and FatLeon Agency.